Emergency Tips

What to do when bad things

happen to good homes.

1/3

Smoke/Fire Damage

 

What to do


• Corrosive by-products can cause irreversible etching in as few as 72 hours. Call for professional help.
• If the temperature is above 60 degrees, air out the house to reduce smoke odor.
• Clean Formica, chrome, porcelain and aluminum fixtures to prevent tarnishing or etching.
• Change the air filter on your furnace if it uses forced hot air.
• Tape damp cheesecloth over returns and supply registers to capture loose soot in the air.
• Discard any open food packages.
• If the electricity is off, clean out the refrigerator and leave doors propped open.
• Send clothing with heavy smoke damage to a qualified restoration dry cleaner

What NOT to do


• Do not touch anything with your bare hands. Oil from your hands can permeate  upholstery, walls and woodwork, causing additional damage.
• Do not wash walls. Incorrect cleaning could compound the soot residue.
• Do not attempt to clean carpets or upholstered furniture.
• Do not use electrical appliances until having them checked.
• Do not use ceiling fixtures if the ceiling is wet.

Water Damage

 

What to do

 

• Damage from water can begin within hours. Call for professional help.
• Remove as much water as possible by mopping and blotting.
• Remove wet area rugs or other floor coverings not permanently attached.
• Lift draperies off the floor, loop through a coat hanger and place the hanger on the drapery rod.
• Wipe furniture, prop up wet furniture cushions for even drying and place aluminum foil under furniture legs.
• Move photos, paintings and art objects to a safe, dry location.
• Open drawers, closets, and cabinet doors to enhance drying.

What NOT to do

• Do not enter a room with standing water until electricity has been turned off.
• Do not use a regular household vacuum to remove water.
• Do not lift tacked-down carpet without professional help.
• Do not use electrical appliances while on wet carpet or flooring.
• Do not disturb visible mold.
• Do not remove books from shelves.

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